Trust

The short version of how we handle your information, which providers we use, and what our documents are and aren't. The Privacy Policy and Terms have the full detail.

Your information

  • We keep your account details, your project answers and the packs we generate, so you can come back to them.
  • Our database and servers are in the United States.
  • You can delete projects and your account yourself; deleting your account removes your account and projects from our database.
  • We don't sell personal information, and we don't use your project answers to advertise to you.
  • Please don't put personal information about individuals into your project answers. The pack doesn't need it.

How your answers are used

  • Your answers are used to write your pack, and kept so you can update it later.
  • Your email address and payment details are never included when your pack is written.
  • We don't use your answers to advertise to you, or to test our service.

Service providers

Vercel (hosting, AI Gateway and cookieless analytics), Neon (database), Anthropic (AI), Stripe (payments), Google (sign-in, and Google Analytics where you allow it), Resend (email) and Inngest (scheduled emails). Each receives only what it needs.

Security

  • All connections are encrypted (HTTPS).
  • Payments are handled by Stripe; we never see or store full card numbers.
  • Sign-in uses email links or Google; we don't store passwords.
  • Access to our systems is limited, and our forms and downloads are protected against automated abuse.

No system is completely secure. If you think you've found a security problem, email support@buildaipolicy.com.

Payments and refunds

One-time payment per project, with a 14-day money-back guarantee. See the Terms.

What our documents are

A starting point for your organisation to review and adopt: general information, not legal advice, and not a certification of compliance with any law.

Who we are

BuildAIPolicy is a product of Red Otter Technologies Pty Ltd (ABN 42 701 653 992), Sydney, Australia. About us · Privacy Policy · Terms